Pdf from mac is blank

THANK YOU! The trick that worked was to "save as other.." and then choosing "PDF/X" ( "press ready PDF" ). Now my file shows up both in finder and in Preview. Case solved. Thank you again. : )

5 Replies 5 Community Expert ,

/t5/acrobat-discussions/acrobat-pdf-received-showing-blank-pages-when-opened-with-mac-preview-or-printed-as-pdf-or-saved-as/m-p/14471806#M454231 Mar 06, 2024 Mar 06, 2024

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Try it only with Acrobat. Don't even open the file with Preview. It's a very buggy application, known to corrupt PDF files just by opening them.

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Community Expert ,

/t5/acrobat-discussions/acrobat-pdf-received-showing-blank-pages-when-opened-with-mac-preview-or-printed-as-pdf-or-saved-as/m-p/14471911#M454239 Mar 06, 2024 Mar 06, 2024

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Does reducing the file size create blank pages, even if you never open the pdf in Preview? if so, that should not happen. Does the pdf view correctly on another machine or when viewed in Adobe Reader? if so, then check for Acrobat updates (under the Help menu) and install them, if you are still seeing the blank pages, do a re-install of Acrobat and apply all updates. I believe Preview won't show layers or overprinting, which could cause some pages to appear blank, the fix would be to flatten the visible layers by saving as an optimized pdf.

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Community Beginner ,

/t5/acrobat-discussions/acrobat-pdf-received-showing-blank-pages-when-opened-with-mac-preview-or-printed-as-pdf-or-saved-as/m-p/14473451#M454312 Mar 07, 2024 Mar 07, 2024

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-If I reduce the size of the file I get blank pages when I open the file in Preview and also when I just look at it with Finder. If I open the reduced file in Acrobat, everything is visible.

- I had checked the layers and I am familiar witht the "flatten layers" command and the files I am trying to open don't have layers. Any particular box that should or should not be checked in the Optimized command for this? I usually just the default boxes, maybe this will work.

- If I select the files with Finder, step before opening the files, even in Finder I see blank pages, maybe this is an Apple problem, but it is frustrating because it's a "new" problem for me, I've been using Acrobat and Mac for years. and I've always been able to see Acrobat files in Preview.